May 19, 2009
Check out My ATT Uverse Negative Complaint
If you’ve been considering getting u-verse you might want to to think about one of their competitors ; unless you like on top of infinite wait times to talk with someone on the telephone.
You probably heard a multitude of favorable att television reviews and I’m providing my version. I was actually astonished at the number folks who were for the service.
I write this because I was sitting idle for 47 minutes to speak with the billing dept because my very 1st bill was a disconnect notice and a amount due of $392. After transferring to several idiots, I was finally passed to a rep who could make a modification on the what was due. After 17 minutes on hold, I was charged that the first person I chatted with could only modify it. So, that was pretty much way too long call that changed absolutely nothing since the other office closed up while I was wasting time.
Added to that wonderful experience, I’ve had a guy come to my house a ton of times for the shotty service. Nothing has been fixed. The only reasonI selected them is because the number of channels has great potential and it is lower than the other providers. But seriously, I wouldn’t recommend attuverse to anybody.
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